Wendee
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Recent activity by Wendee-
I wasn’t able to join the event! Can I have a refund?
We do not guarantee that you will be able to access the event at the designated time, or that the event will start on time and proceed without issue. You are purchasing access to a piece of content...
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I no longer want the book. Can I return it?
Unfortunately, we cannot accept returns, all sales are final.
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How will I know when my order has shipped?
You will receive an email with a tracking number to the email address you used to checkout.
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When will my order ship?
Orders generally ship within 1-2 weeks after the event, if not sooner. If your order contains a signed copy or merch items (which would be specifically stated on the ticketing package you choose), ...
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Do you ship internationally?
Yes, we generally ship internationally, unless otherwise stated on a specific event. When you go to checkout, you will find international shipping options.
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How/when will I receive my ticket?
You will receive an email shortly after you purchase with your ticket details. (Note that you will also receive a separate email with your order receipt.)If you do not receive the email within fift...
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How does the ticket work?
The email address you use to checkout is your ticket. The ticketing email you receive will include a link to the event and instructions. When you click that link, you will land on a log in page. E...
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How many people will my ticket admit?
The tickets generally admit one user (and you’re welcome to have as many guests in person with you as you like). Some events may allow multiple people to access via the same ticket (if this is the...
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Help! I haven’t received my ticket!
If you do not receive the email within fifteen minutes of ordering (or within five minutes if purchasing close to the event start-time), please reach out on our contact page and we will respond sho...
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Help! My ticket isn’t working!
If your email address is not admitting you to the event, please reach out on our contact page and we will respond shortly (very shortly if the event is about to begin). If you didn’t receive an or...